Privacy Policy

1. Introduction

OpenCommonsCrossing ("we," "our," or "us") is dedicated to preserving your privacy. This document delineates our approach to handling and securing your personal data when you engage with our website opencommonscrossing.sbs or utilize our yacht rental services.

Your engagement with our services indicates agreement with the information collection and usage provisions set forth in this policy. This policy is in line with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

The personal details we accumulate are provided voluntarily by you when:

• Reserving a yacht rental
• Reaching out to us via our website or telephone
• Opting into our newsletter
• Completing forms on our website
• Taking part in surveys or offers

The data we collect could comprise:

• Identification and contact details (email, telephone, address)
• Financial details (handled securely by third-party entities)
• Rental choices and stipulations
• Essential contact details in case of emergency
• Food preferences or health-related information (if disclosed)

2.2 Automatically Collected Information

Some data is automatically gathered when you browse our site, which includes:

• Internet Protocol (IP) address and geographical data
• Type of browser and its version
• Web pages viewed and duration of site visit
• Referral sources
• Device specifics (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

We utilize cookies and related tracking methods to enhance your web experience. These tools allow us to:

• Retain your setting preferences
• Analyze web traffic and performance
• Customize content to your interests
• Refine our offerings

Management of cookies is possible through your web browser options or our cookie consent notification.

3. How We Use Your Information

The information we collect is used for these purposes:

• Service Provision: For the arrangement of yacht rental services, to process reservations, and to communicate regarding your bookings
• Customer Service: To address your queries and offer help
• Financial Transactions: To finalize payments and control invoicing
• Safety and Prevention: To ensure the integrity of our services and guard against fraudulent activity
• Outreach: To circulate promotional information and updates, given user consent
• Site Improvement: To evaluate usage and enhance the functionality of our website
• Regulatory Adherence: To comply with governing laws and guidelines

4. Information Sharing and Disclosure

Your personal information is neither sold nor leased to outside parties. Circumstances in which we may share your data include:

4.1 Service Providers

We might disclose information to service providers who support us in areas such as payment process management; website sustainment; email campaigns; traffic analytics and performance tracking; and customer support engagements.

4.2 Legal Circumstances

Your information might be revealed if legal mandates, judicial orders, emergency situations, or fraud and illicit activity investigations necessitate it.

4.3 Business Transitions

Information may be a transferred asset in mergers, acquisitions, or asset sales.

5. Data Security

Appropriate security protocols such as encryption, secure servers, access restrictions, periodic assessments, and team training are in place to safeguard personal data against unlawful access or breaches. However, complete security of information transmitted online or stored electronically cannot be assured.

6. Data Retention

We keep your personal data only as required by the purposes of its initial acquisition or as mandated legally. Specific retention periods might include:

• Yacht reservations: 7 years for taxation/legal reasons
• Outreach communications: until opt-out or account removal
• Web analytics: up to 26 months
• Help desk interactions: 3 years post the final communication

7. Your Rights and Choices

Your rights consist of requesting access, rectification, deletion (subject to legal constraints), data portability, and opting out of marketing communications, as well as choosing how your cookies are handled. Contact us using the details provided below to exercise these rights.

8. Third-Party Services

8.1 Google Analytics

Website usage is tracked by employing Google Analytics, which can be opted out of through the Google Analytics Opt-out Add-on for browsers.

8.2 Social Media Platforms

Our site may include links to social media with independent privacy guidelines.

8.3 Financial Processors

Monetary transactions are conducted by compliant third-party financial processors, adhering to PCI DSS standards.

9. International Data Transfers

Data you provide may be transmitted and processed in nations other than United Kingdom, with assurances set forth by applicable private sector privacy statutes.

10. Children’s Privacy

Our offerings target an audience older than 13 years of age, and we do not knowingly collect children's data. Contact us immediately if you surmise a minor has provided their information.

11. Updates to This Privacy Policy

Modifications to this Privacy Policy may be necessary to reflect procedural or regulatory changes. Such updates will be communicated through a posted policy revision, correspondence with registered users, or an announcement on our site. Continued service use post-update implies acceptance of the new terms.

12. Contact Information

For inquiries or concerns regarding this Privacy Policy or our data management, please get in touch:

13. Adherence to Google Ads User Consent Policy

We observe the guidelines of Google Ads user consent policy. You may modify your cookie/tracking choices at any time via our cookie preference tool.